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Built for UK podiatry clinics

Missed calls cost podiatry clinics patients.
RxLine answers them for you.

Private podiatry demand is being pushed by an ageing population, diabetic foot care needs, and patchy NHS access. When patients call, they are often ready to book, but if your team is in treatment, that call can be missed. RxLine answers, handles common queries, and books appointments automatically, so your clinic captures more demand without adding reception workload.

Book a free demo call → See how it works
Up to 18 wks reported NHS waits for routine
podiatry in some areas
1.2M people with diabetes in the UK
expected to need regular podiatry
5.7% DNA low no-show rates mean missed
calls are valuable lost bookings
Next day live on your existing
phone number
14,200 registered podiatrists in the UK, just one per 5,500 residents in England, and that number is projected to fall (ONS, 2023)
Up to 18 weeks reported NHS waits for routine podiatry in some areas - patients who need care may look privately instead
1.2 million people with diabetes in the UK are expected to require regular podiatry to remain ulcer and amputation-free (UK Parliament, 2023)
100% of calls missed after closing time, every unanswered call is a patient in genuine discomfort going elsewhere
A typical Tuesday

Before RxLine.
After RxLine.

Every scenario below happens in real podiatry clinics every week. None of them need a podiatrist. All of them currently interrupt one.

Without RxLine
-
An elderly patient calls to book a nail care appointment
Routine nail cutting is the single most common reason patients call private podiatry clinics. It takes 3 minutes to book and is repeated dozens of times a week.
-
A patient asks about verruca treatment
They want to know whether you offer Swift microwave therapy, how many sessions it takes, and what it costs. The podiatrist gets pulled off a treatment to answer.
-
A diabetic patient calls about a foot check
They need an annual diabetic foot screening, have been waiting 14 weeks on the NHS, and want to book privately. Reception is already on another call. They call elsewhere.
-
Someone calls at 8pm about a painful corn
The clinic is closed. The call goes to voicemail. They don't leave a message. By morning they've booked at a different clinic they found on Google.
-
A patient queries their insole fitting appointment
They want to confirm date, time, and whether they need to bring their old insoles. A simple admin question answered by whoever is nearest the phone mid-treatment.
With RxLine
✓
Nail care booking handled in 60 seconds
RxLine books the appointment, confirms the time, and sends an SMS reminder automatically. The podiatrist never breaks concentration. Every repeat patient gets the same smooth experience.
✓
Verruca query answered with your exact pricing and treatment details
RxLine knows which treatments you offer, how many sessions Swift therapy typically takes, and what it costs. Patient gets the information and books on the same call.
✓
Diabetic foot check booked immediately
RxLine answers, confirms your diabetic foot screening service, and books the appointment directly. A patient who needed you found you first.
✓
8pm call answered, booking taken
RxLine is live around the clock. The patient in pain at 8pm gets a booking confirmation and an SMS. They come to you, not the clinic they found when yours didn't answer.
✓
Insole appointment query resolved instantly
RxLine confirms the date, time, and what to bring. No treatment interrupted. No staff distracted. Patient leaves the call with everything they needed.

Data: UK Parliament Hansard 2023; ONS 2023; UK Private Practice Barometer 2026 (700+ clinic owners). Podiatry DNA rate 5.7% - low no-show rates make missed calls commercially important.

What you get

Built around how a podiatry
clinic actually runs.

Every feature in RxLine is designed for appointment led healthcare businesses, not adapted from a generic call centre product.

📅

Appointment booking

Patients book directly on the call. You see the appointment in your calendar immediately, no manual entry required.

🔁

Rebooking and cancellations

Patients can move or cancel a session on the call. Cancelled slots are flagged immediately so you can refill them.

🔄

Smart call transfer

Any patient who needs to speak to your team directly is transferred instantly to your existing number.

🌙

24/7 out-of-hours coverage

Closed doesn't mean unavailable. The agent takes bookings, answers FAQs, and logs messages, even at midnight.

📞

Keep your existing number

No new number for patients to learn. RxLine answers on the line you already use, live the next day.

📊

Call analytics dashboard

See exactly what patients are calling about, peak call times, and how many calls have been handled automatically.

Why RxLine

How we compare to
every alternative

There are generic AI receptionists, and there's RxLine. Here's the difference, and why it matters for a podiatry clinic specifically.

Feature RxLine Generic AI
receptionist		 Human
receptionist
Appointment booking (nail care, assessments, orthotics) ✓ Real-time ~ Generic only ✓ Yes
Rebooking and cancellation handling ✓ On the call ✕ No ✓ Yes
Out-of-hours 24/7 coverage ✓ Always on ✓ Yes ✕ Expensive
Keeps your existing number ✓ Always ✕ New number ✓ Yes
Never gives clinical advice ✓ By design ~ Not guaranteed ✓ Yes
Setup time Next day 1–2 weeks Weeks + training
🛡
Risk reversal

Try it for 30 days.
No payment needed.

We set up RxLine on your existing number, configure it with your clinic's services, pricing, and treatment details, and run it live for 30 days, completely free. You see it working with your real patients before you pay a penny.

⚙️

We do the setup

You don't touch any technology. We configure everything and have it live on your number the next day.

📞

Your number, your patients

Patients keep calling the number they already know. They'll just notice someone always answers.

📊

Real results from day 1

See exactly how many calls were handled automatically and how many slots were filled.

🚫

No commitment

Not right for your clinic? We remove it and you owe us nothing. No awkward conversations.

Also built for
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Get started

Your phones. Handled.
Starting tomorrow.

Book a 20-minute demo call. We'll show you exactly how RxLine would work in your podiatry clinic, answer every question, and set up your free 30-day trial if you want to proceed. No pressure, no pitch deck.

Book your free demo →

Takes 20 minutes · No commitment · Free 30-day trial · Live on your existing number next day